The world of social media is awash with thousands of applications designed to
help make our lives simpler, more efficient and more connected.
The problem is, that there are too many of them to assess properly, and more
importantly, it's very easy to spend (in other words, waste) - hundreds of hours
trying to get the best from a particular platform, often with very little to show
So, the question is, how do you get the best from the main players in the game?
Today's presentation from Spokal presents some very convincing answers.
Thoughts on customer service, communication and, of course, reputation management.