With less than 200 days to go before the UK General Election, I thought I'd make
a quick post with minimal commentary on Social Media and government.
As central and local government departments agencies around the world struggle
- not just with making sense of social media - but using it effectively, this presentation
by Dr Stan Skrabut, Instructional Technology Educational Specialist at University of
Wyoming Extension, lists some essential 'dos and don'ts'.
Thoughts on customer service, communication and, of course, reputation management.