A Happy New Year to readers of The Reputation Manager blog.
The year starts with an infographic on lying: perhaps the biggest 'reputation killer' of them all.
Last year saw a series of scandals that ended careers, shocked millions and brought dark secrets to light.
Much of what we read or saw on our TV or computer screens involved untruths, distortions, misrepresentations and cover ups.
But what makes people lie, especially when there's more than a slim chance of being discovered?
...and then get on with having a great, (relatively) trouble-free 2014.
Thoughts on customer service, communication and, of course, reputation management.