Today sees an easily-digestible infographic that reinforces the main message of this site: "take time to manage your reputation".
The sheet contains three main questions which everybody should ask of their organisation on a regular basis.
Looking after your (and your company's) reputation is an ongoing process. It's not a 'one hit' activity, it has to taken up with enthusiasm and focus.
For a look at articles and other free resources on this website, click here or type 'reputation management' into the search box on the top right hands side of this page.
The source of the excellent infographic is Interel Group. It's worth visiting their website.
Thoughts on customer service, communication and, of course, reputation management.