Here are some of the reputation management-related stories that caught my eye during the past week:
*Poll reveals rising fears of clashes between British Muslims & white Britons following Woolwich killing -guardian.co.uk
*Harvard's Reputation Is Trash (Economists too) - Daily Kos
*Spirit Airlines Doesn't Care If You Hate It - Businessweek
*Korean women cancel meeting with Japanese mayor over wartime brothel remarks - Reuters
*Driver whose tweet about an accident with a cyclist landed her in trouble admitted that it was 'stupid.' - BBC News
*Opinion split over whether Toronto’s reputation is being hurt by Mayor Ford video claim - CityNews
*After racist remark, Sergio Garcia fights for reputation as Tiger Woods slams 'hurtful' fried chicken joke - The Independent
*High court judge rules House of Commons Speaker's wife Sally Bercow's Lord McAlpine tweet was libel - BBC News
Happy Bank Holiday Weekend to all those who are celebrating it!
Thoughts on customer service, communication and, of course, reputation management.