I hope readers of this blog have had a very Merry Christmas and are looking forward to a relatively trouble-free 2015.
Just a brief post in wake of the hacking attacks on Sony Pictures Entertainment by the group, Guardians of Peace.
The Sony event and others highlighted theincreasingly growing problem of corporate hacking.
The impact of an attack is immediate and can be felt for a long time afterwards.
Here's a quick guide on how it works...
Thoughts on customer service, communication and, of course, reputation management.