Keeping up-to-date with social media can be a pain at times.
Thousands (if not millions) of videos, images, audio, presentations, blogs or white papers are produced each day on how to use social networks, leading to an overload of data.
Frustration and confusion are natural consequences of this.
That's why I constantly scour the internet in search of the simplest (and most useful) tips, tools and tactics to help readers navigate through and make the most of what Twitter, Facebook, Pinterest, etc, have to offer.
Today sees a great presentation by Stuart J Davidson and Mailands Technologies on 20 ways to enhance online presence.
It's worth a read and certainly worth putting one or more of the tactics into practice.
Thoughts on customer service, communication and, of course, reputation management.